BUSINESS IMPROVEMENT STRATEGIES

Whether your need is to improve customer satisfaction, eliminate waste and improve the bottom line or to change the culture of your organization - or to improve all of these - we will design a strategy tailored to your requirements and help you to implement it effectively.

Continuous Improvement (or Total Quality Management), Key Performance Indicators, Change Management, Self-Assessment, …… these are just a few of the Best Practice initiatives that you can put to effective use in your organization. But which one will best suit your needs? Where should you start? How fast should you go? What results can you expect? How can you ensure that the implementation will be effective? We help you to answer these questions.

HARRIS ASSOCIATES has the knowledge and experience to choose the right approach for your organization. We will analyse your present situation; help you to set out the right strategy and tailor our training materials to suit; we facilitate your planning the actions required; and support you in implementing them at a level and pace to suit your people. We ensure that you do not have to re-invent all the wheels but benefit from the experience of others, and that you avoid the pitfalls that others have fallen into.

We provide you with the diagnostic tools (If it's measured - it becomes important) to measure present performance; train your management and facilitators in the concepts, tools and techniques required for improvement; and ensure that you are supported through the crucial early phases of implementation.

Whether your present concern is the survival or turn around of your organization, achieving profitable growth, or gaining a competitive advantage - our advice and support will help you to choose, customise and implement your best route to improvement.

You know why you need to improve company performance. We know how to plan and implement an improvement initiative. Whether your organization has never embarked on a structured improvement strategy, has already pursued an approach and needs to regenerate or enhance it, or is ready for more advanced and focused techniques - we are here to provide you with the know-how and support to make improvement happen.

Helping you to find the best way

Our support strategies range from basic Continuous Improvement (or Total Quality Management) to Self-Assessment and the use of the European Business Excellence Model; from company-wide management and facilitator development to changing the organizational culture; from interim management to individual executive mentoring and we have expert partners in the US if you seek to expand into the American market.

If you are unsure "why you should do it" we can help you to clarify at least one reason right now. Then, if you seriously want to make improvements in your organization, send for more information.