Example - client ‘D’
Automotive industry manufacturer
230 employees
Workforce survey revealed widespread “temporary fix-it” attitudes.
Identified a price of non-conformance of £1.8M - 9% of £20M turnover.
Eliminated £100K of non-conformance in first year.
FD - “The culture improvement we achieved was instrumental to our gaining IIP recognition”.
Supervisor - “I have been waiting 8 years for us to get to grips with things like this”.
Assembly Operator - “Good to see suppliers taken to task on improvement needs”.
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